Refund policy

We want you to love your HUNTSEAT. If you're not completely satisfied with your purchase, we're here to help.

1. 30-Day Returns

You can request a return within 30 days of receiving your order. To be eligible, the item must be unused, in the same condition you received it, in its original packaging, and accompanied by proof of purchase (order number or receipt). Items that show clear signs of use, damage or alteration may not be eligible for a refund.

2. How to Start a Return

Email us at huntseat@outlook.com with your order number and the reason for your return. Our support team will reply with return instructions and the return address. Items sent back without first contacting us cannot be accepted.

3. Refunds

Once your return is received and inspected, we'll email you to let you know whether your refund has been approved. Approved refunds are issued to your original payment method, usually within 5–10 business days, depending on your bank or payment provider.

4. Return Shipping

Return shipping costs are paid by the customer, unless the item arrived damaged, defective or incorrect. Optional add-ons (Shipping Protection, 1 Year Warranty) are non-refundable once the order has shipped.

5. Damaged, Defective or Incorrect Items

Please inspect your order on arrival. If your item is damaged, defective or not what you ordered, contact us within 48 hours of delivery with photos of the issue, and we'll send a replacement or issue a full refund at no extra cost to you.

6. Exchanges

If you'd like to exchange an item, contact our support team and we'll guide you through the process.

7. Cancellations

Orders can be cancelled free of charge before they ship. Email us as soon as possible with your order number. Once an order has shipped, it can no longer be cancelled, but you can return it under this policy.

8. Contact Us

Questions about returns or refunds? Email huntseat@outlook.com. We typically respond within 24–48 hours.